We strongly believe in our products and want every customer to be satisfied. This is the reason for the XTRA ZLIM Supplements Customer Service Guarantee. Due to inevitable fraudulent activity XTRA ZLIM Supplements will only accept returns of merchandise purchased directly from XTRA ZLIM Supplements (online or over the phone) and in accordance with the following:

 

1. Shipping costs are non-refundable.

2. eBook purchases are non-refundable.

3. Refunds may take at least one week to process.

4. Apparel reimbursement requests will only be considered if item(s) is/are unworn, unwashed, and if all original tags and labels are attached to the item(s).

5. Dietary Supplements reimbursement requests will only be considered if the respective dietary supplement’s packaging is unopened and if the dietary supplement is in the original packaging.

6. Other Items – All other items must be unopened and in the original packaging to be considered for a refund.

7. To be considered for a refund, XTRA ZLIM Supplements must receive the respective item within fourteen (14) days of the item’s purchase date. In all cases, refunds will be made ONLY to the credit card used for the original purchase. It may take up to two (2) billing cycles for the refund credit to appear on your statement.

8. Returns that originate from outside the continental United States will not have return slips sent for the respective merchandise. Purchaser is responsible procuring shipment and for the merchandise arriving at XTRA ZLIM facilities.

9. All event ticket sales are final. Tickets purchased for a XTRA ZLIM event may not be returned or exchanged for a full or partial refund.

 

If a return label is provIded by XTRA ZLIM Supplements, the label is only applicable for the original packing (e.g., box or packet) that the ordered products arrived in. If the original packing has been discarded, please consult with a USPS associate at your post office to match the return packaging to avoid additional shipping fees that are non refundable or reimbursed by XTRA ZLIM Supplements.

The original packing slip is required for merchandise to be considered for reimbursement.

 

Please note that we do not have the ability to track your return nor are we responsible for the amount of time it takes for the item to be returned.

 

XTRA ZLIM SUPPLEMENTS IS NOT RESPONSIBLE FOR LOST OR STOLEN MERCHANDISE.

 

THIS STATEMENT HAS NOT BEEN EVALUATED BY THE FDA. THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

 

Return Policy
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Our Mission

Our mission at Xtra Zlim ® is to contribute to the global fitness community by creating a movement based on positivity, progress, and push to the limit. We strive to offer our customers the tools they need to achieve their health goals, in order to provide them a first-class service, and to create a global encouragement network, where success stories with Xtra Zlim® can be shared in social media to help others to take up the challenge to get fit.

Our Reason

We understand that you have many questions when it comes to the effectiveness of nutritional supplements and you want to make sure that what you are putting into your body is right for you. For this reason, we have assembled a team of transformation specialists that are ready to answer any questions you may have. We have something for all your fitness goals, formulated with ingredients of the highest quality that can provide all the necessary nutrition counseling and exercise for you, so you can look and feel better than ever!